Privacy Notice

We ("We", "Us," or "Our") are dedicated to safeguarding your personal data and privacy

This Privacy Policy outlines how we gather and maintain the information you share through the Crestline Bitrow website (the "website")

The following principles will be maintained

  • To guarantee clarity in the collection and handling of your personal information:

Our website is designed to empower you with the knowledge needed to make informed decisions about personal data usage and processing. To accomplish this, we employ a range of methods and procedures to provide you with relevant information regarding personal data usage

Should we find it necessary to disclose certain details, rest assured we will furnish you with the information at the designated date and time.

We are happy to assist with any questions you have and offer guidance on legal restrictions. Please reach out to us via email at: info@crestline-bitrow.com

  • Personal data will be utilized solely for the purposes outlined in the policy

We may process Personal Data for various purposes, including providing the website to you, linking you to third-party trading platforms ('the Services'), improving the site, safeguarding our rights and interests, supporting the maintenance and provision of services, complying with regulatory or legal requirements, and performing administrative and business activities to facilitate the delivery and use of the services

We also handle personal data to gain a deeper understanding of your preferences and needs

  • Use key resources to safeguard your personal data rights

To safeguard your rights, we have allocated substantial resources. Please contact us anytime to request access to your personal data. We can update or delete it, cease its use for specific or general purposes, or transfer the information to you or a third party. We are dedicated to fulfilling your requests.

  • Ensure the security of your personal data:

Although we cannot assure the absolute security of your personal data, we are committed to continuously employing a range of strategies and techniques to safeguard it

Our privacy and security policy is thorough

1. The Scope?

This policy details the types of personal data the company collects about individuals and describes the processes for handling, sharing with third parties, securing, and more

This Policy relates to information concerning an individual who is either identified or identifiable. An identifiable individual is someone who can be directly recognized or identified through other information that we possess or can obtain.

The Policy describes "processing" as any action involving the utilization or collection of personal data, which encompasses the management, organization, and storage of such data

Our services are designed for a general audience and are not intended for individuals under 18. We do not knowingly solicit or collect information from those under the age of 18. Additionally, we do not knowingly allow such individuals to access our services. If we discover any information related to children, we will promptly delete it.

2. What personal data do we gather from you?

When you access our site, services, or channels, we may collect personal data. At times, we request this information directly from you, while in other instances, we obtain it by analyzing your usage of our services or from our third-party partners.

3. Disclosure of personal information to the company is not mandatory and the potential consequences

While you are not obligated to share any personal information with us, there may be circumstances where not doing so could limit our ability to deliver services or restrict access to the website for users

4. What categories of personal data are we authorized to collect? When you access our website, we will collect the following personal information from you:

This includes information about your online activity log, traffic data (such as IP address, access date and time, and date of access), the language used, software crash logs, browser type, and the device information. The data collected is not personal and cannot be used to identify you

Personal information you provide to us when accessing a third-party online trading platform through our services

The personal information you provide to third-party platforms for trade purposes includes your full name, address, phone number, and email address

5. Legal Basis and Purpose for Processing Personal Data

To achieve the objectives detailed in this section, the company handles your personal data in accordance with the relevant legal standards

Without a legal basis, the company is unable to use your personal data. The legal grounds a company may rely on for processing your personal data:

  • By providing your personal information through the website, you consent to its use for one or more purposes, including sharing it with a third-party trading platform.
  • Processing by the Company or a third party may be necessary to fulfill legitimate interests, such as improving our services or addressing legal claims
  • Processing must adhere to a legal obligation

For more information on the processing required to protect legitimate interests, please contact us via email

Here are some reasons and legal grounds for which we may use the information you provide: Personal data

Scope
Legal basis

At your request, to share your personal information with third parties for accessing digital trading

If needed, we may request your personal information to share with third-party companies

You have agreed to the processing of your personal data for one or more purposes

To effectively address your inquiries, questions, or concerns, we require personal data to assist you with any service-related enquiries you may have

The company's legitimate interests or those of a third party must be considered.

Data is processed to fulfill legal, administrative, judicial, or personal data obligations, ensuring compliance with legal requirements

Processing is required to fulfill legal obligations

To enhance our services, we may utilize personal data to refine our offerings, including the analysis of crash and malfunction reports derived from the services

The legitimate interests of the company or a third party must be processed

To Prevent Fraud and Misuse of Our Services

Processing is necessary for the legitimate interests of the company or a third party's interests

To execute and oversee actions that fulfill our service requirements, including activities like back-office operations, business development, strategic decision-making, and oversight mechanisms, among others

Processing is required to serve the legitimate interests of the company or a third party

We employ a range of analytical techniques, including statistical methods, to conduct analyses and make informed decisions on various matters

The legitimate interests of the company or a third party need to be considered.

To safeguard our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims. We may process personal data to protect our rights, interests, and assets, or those of third parties, in line with applicable laws, regulations, or agreements and any relevant conditions, terms, or policies

Processing is necessary to serve the legitimate interests of the company or those of a third party's interests

6. Sharing of Personal Data with Third Parties

The company may also disclose personal data to third-party service providers, including hosting and storage services, IP address information providers, and user experience analysts

You may also request us to share specific personal information with third-party trading platforms on your behalf. In such instances, we will disclose your personal data to these external platforms. Please note that their privacy policies will dictate the use of your data. Your personal information might be shared with multiple trading platforms

The Company might disclose personal data to affiliated entities or business partners. This allows the Company to utilize essential resources for the improvement and enhancement of its products and services for its customers

In situations where it is essential to safeguard the rights of third parties or protect assets, The Company may disclose personal data to regulatory bodies, local authorities, or other official entities.

In the event of a transaction, such as a transfer or sale of company assets, or as part of a merger, restructuring, consolidation, or insolvency, we may share your personal data with potential investors, buyers, or creditors of the company or any affiliated companies within the corporate group

7. Use of Cookies and Third-Party Services

We may utilize third-party services, like those offering advertising on our site or analytics firms. These providers might use cookies or other technologies.

Cookies are small text files stored on your device each time you visit or access the website. They gather information about your preferences and browsing habits to improve your user experience, track your settings, and personalize the products and services you might enjoy. Additionally, cookies are utilized for statistical and analytical purposes

Some cookies we use are session cookies, which are temporarily stored on your device and remain active only until you close your browser. Other cookies are persistent, meaning they stay on your device even after your browser is closed. These are utilized to help the website recognize you as a returning user and enable seamless returning access

Types of cookies:

They may be utilized based on their intended purpose:

Type of cookie

Cookies are essential

Scope

These cookies are necessary for accessing the features you've requested and navigating our website. They enable the delivery of information, products, and services you have requested from us

These are crucial for your device to download and stream data, allowing you to browse the website, utilize its features, and revisit pages you've accessed before

Additional Information

Cookies gather personal data, including your username and the date of your last login, to verify your active site login.

These cookies are removed as soon as you close your web browser (session cookies)

The biscuit variety

Functionality cookies

Coverage

Cookies help us identify you on each visit to our site, enabling us to remember your preferences and choices

Additional Information

They remain active until their expiration date and persist even after the browser is closed

Type of cookie

Performance cookies

Scope

Cookies are utilized to collect statistical data on site performance and enhance it. They also enable us to analyze our website

Additional Information

Cookies store anonymous information that is not connected to any identifiable person.

Temporary cookies are deleted when you close your browser, while other cookies persist indefinitely

Cookies have been blocked or deleted

To manage or remove cookies, you must modify your browser settings. Below are links to help you with the process for some of the most commonly used browsers

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari

Please note that certain or all functionalities and features of the website might not perform optimally if this happens

ONLINE TRACKING NOTICE

The Company plans to retain your personal data for the duration necessary to achieve the objectives described in this policy, or longer if permitted by law, regulations, policies, and applicable orders

We will disclose your information to third-party trading platforms for an initial term of 12 months. If you consent, this sharing will be extended for another 12 months

We routinely assess the Personal Data we retain to determine if it is still required

9. Transferring personal information to another country or international organization

Your personal information might be transferred to other countries, meaning your personal data could be sent to a third country (a country other than the one in which you reside) or to international organizations. International Organizations or Jurisdictions. The company takes all necessary measures to protect your personal data and ensures that you have the ability to assert your rights and access effective legal remedies

These protections and safeguards are accessible to everyone living in the EEA (European Economic Area)

  • Transferring to a third country or international organization that the EU Commission has deemed to provide an adequate level of data protection in line with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council, dated 27 April 2016 (the “GDPR”)
  • The transfer is carried out in accordance with a legally binding and enforceable agreement between public entities or authorities as per Article 46 (2) (a)
  • The transfer was executed in compliance with the standard data protection clauses established by the EU Commission under Article 46 (2) (c) of the GDPR. You can access the clauses adopted by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

The Company is able to share details about the security measures in place to protect your personal data during transfers to third-party countries or international organizations. To request this information, please email info@wealthwaydigital.uk

10. Security of Personal Data

We have established appropriate organizational and technical measures to safeguard personal data. This includes preventing any accidental or unlawful destruction, loss, or alteration of personal data

We cannot guarantee or ensure that your personal data's security will be maintained flawlessly. Furthermore, we disclaim responsibility for any intangible, incidental, or consequential damages resulting from the use or disclosure of personal data. This encompasses, but is not limited to, data disclosure due to transmission errors, unauthorized third-party access, or any other causes beyond our control

In cases where legal requirements or other uncontrollable factors are present, we may be required to disclose your personal data to third parties, such as public authorities. In these instances, we cannot govern the security measures applied to your personal data by these third parties

Transmitting personal data over the internet cannot be entirely secure. Therefore, the Company cannot ensure the security of personal data you send to us online

11. External website links

The website includes links to third-party sites and applications not governed by the company. We are not liable for how these sites or apps collect or manage personal data. This Policy is not applicable to actions conducted through these external sites or applications

Before accessing or using any third-party websites or apps, we recommend reviewing their privacy policies. We also advise caution when sharing personal data with them

12. Changes to this Policy

This policy may be updated at any time. If changes occur, you will be informed through an announcement of the revised policy on our website. Additionally, for substantial modifications, we will strive to notify you by methods we consider suitable and will post a notice on our site. Unless otherwise specified, all changes will be effective upon the publication of the updated policy

13. Your rights related to your personal information

You are entitled to request verification of the accuracy of the personal data we have collected about you, correct any errors, and request the deletion of personal data that is no longer necessary. Additionally, you can restrict certain processing activities related to your personal information.

If you are residing in the EEA, please visit this page:

You are entitled to exercise the rights related to your personal data. To do so, please send a request via email to the address provided below

Right of access

The Company can ensure the accuracy of your processed personal data, allowing you to access it if verified as correct

The Company can supply you with an electronic copy of your personal data currently being processed and may impose a reasonable fee for any additional copies. Upon request, the data will be provided electronically

The right to access personal data should not interfere with the rights and freedoms of others. If a request adversely impacts someone else's rights and freedoms, the company reserves the right to deny the request or restrict its extent of compliance

Right to correction

The Company reserves the right to amend any incorrect personal data. You are entitled to request the correction of any incomplete personal data concerning you, taking into account the purpose of processing

Right to Erasure

The following reasons are applicable: (a) Personal data are no longer necessary for the purpose for which they were initially collected or processed; (b) You have withdrawn consent and there is no other legal basis for processing; (c) You object at any time, due to reasons related to your particular situation, to the processing of personal data concerning yourself based on legitimate interests pursued by us or a third party; (e) Personal data are processed unlawfully; or (f) Personal data must be erased to comply with the company's legal obligations

This right does not apply if processing is required (a) to comply with a legal obligation under European Union or member state law; or (b) to establish, exercise, or defend legal claims

Processing restrictions

If you have concerns about the accuracy of your personal data, you may request the company to restrict its processing

If you request the restriction of personal data, it may only be retained with your consent, for legal purposes such as establishing, exercising, or defending claims, for protecting someone else's rights, or due to significant public interest within {country} or a member state

Data Portability Rights

If the process is conducted by an automated system and relies on your consent or a contract involving you, you have the legal right to access and review the personal data you have provided to the company

You are entitled to request the transfer of your personal data directly from the company to another controller if it is technically feasible. Exercising the right to data portability does not impact your right to data erasure. Additionally, the right to data transfer must not infringe upon the rights or freedoms of others

Right to challenge

You have the right to object to the processing of your personal data based on legitimate interests pursued by the company or a third party, including profiling solely on these grounds. If we can demonstrate compelling legitimate reasons for processing your personal data, we will continue processing unless you demonstrate that your rights, freedoms, or interests take precedence, or if it concerns the exercise, establishment, or defense of legal rights

You have the right to object at any time to the processing of your personal data for direct marketing purposes

Authority to Decline Consent

You can revoke your consent for us to process your personal data at any time. This will not affect the legality or validity of any processing conducted under your consent prior to the withdrawal.

You are entitled to lodge a complaint with the supervisory authority

You can lodge a complaint with a regulatory authority established by a member state to safeguard individuals' fundamental rights concerning the processing of personal data within the European Union

EU and Member State laws may restrict your rights related to your personal data, as outlined in this section 13

We will supply the requested information as per your rights detailed in section 13 of this agreement within one month of receiving your request. If needed, the timeframe may be extended by up to two months, based on the complexity and volume of requests. You will be notified within one month of any extension and the reasons for it.

Provided that it does not conflict with the provisions outlined in section 13 of the law, the information you request under your rights in section 13 will be furnished at no cost. Should the request be unfounded or excessive, particularly if repeated, we may impose a reasonable fee to cover the administrative expenses associated with providing the information or processing the requested action. We also reserve the right not to proceed

Should there be any uncertainty regarding the identity of the individual who submitted your request, the company may ask for further information